Refund Policy

Effective Date: 06/05/2025

Last Updated: 06/05/2025

Thank you for choosing Activate Mushrooms. We take great pride in the quality and integrity of our products. Please read our Refund Policy carefully before making a purchase.

1. All Sales Are Final

Due to the nature of our products—consumable health supplements and capsules—all sales are final.

For safety, health, and regulatory reasons, we cannot accept returns or offer refunds once a product has been shipped, even if unopened.

2. Damaged or Defective Items

We carefully inspect and package every order. However, if your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with:

• Your order number

• A clear photo of the damaged or incorrect item

• A brief description of the issue

If verified, we may offer a replacement at our discretion. Replacements are only issued for verified cases of damage or error in fulfillment.

3. Order Cancellations

Orders cannot be canceled once they have been processed or shipped. If you need to make a change immediately after purchase, please email us within 1 hour of placing your order, and we will do our best to accommodate your request if the order has not yet been fulfilled.

4. Health and Safety

Because our capsules and supplements are intended for ingestion, we cannot restock or resell returned items. This ensures every customer receives fresh, uncontaminated products that meet our quality standards.

5. Customer Responsibility

It is your responsibility to ensure that all shipping information, product selections, and quantities are correct before finalizing your order. We are not responsible for orders shipped to incorrect addresses provided at checkout.

6. Contact Us

For any issues related to damaged or incorrect products, please contact our support team:

📧 Email: info@ActivateMushrooms.com

Phone : (503) 773-8269

We are committed to ensuring every customer receives high-quality products and respectful service.